VOX Network Solutions, a Proud

Avaya Partner
Diamond Partner

Elevate value with vox + avaya

Avaya Partner San Francisco

VOX Network Solutions is a proud Diamond Level Partner, Avaya’s highest and most prestigious partnership.

Together, we provide global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center, customer experience management, and networking.

With Avaya, VOX has a partner who shares their deep-seeding belief in creating committed partnerships, engaging communities and empowering individuals to have a stake in the process. By delivering cutting-edge collaborative and connective technologies, VOX seeks to live up to our creed: creating a collective prosperity that positively affects people, businesses and the world.

Avaya enables the mission critical, real-time communication applications of the world’s most important operations through a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Avaya is known as a leader in helping organizations succeed by integrating communications with business strategy and operations.

Latest News

VOX UCaaS

AVAYA REINVESTS IN AVAYA

Avaya goes all-in on digital transformation with new offerings: Private Cloud (with Ring Central), Contact Center(CCaaS), Unified Communications(UC), & more

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VOX WFO

Partnership w/ RingCentral

Avaya Announces Strategic Partnership with RingCentral to Accelerate Transformation to the Cloud

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VOX Customer Experience

AVAYA ANNOUNCES GLOBAL RESTRUCTURING

Avaya announced that they have reached a Plan of Reorganization that is fully supported by all of our major creditor groups.

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Case Studies

VOX UCaaS

Reporting & Call Visibility

Health Plan of San Mateo Strengthens Member Service Via Improved Reporting & Call Visibility.

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VOX WFO

IP Office & Campus Saftey

California School District Graduates to Improved Communications Platform

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VOX WFO

Simplifying healthcare

The client’s new Contact Center solution had a significant impact on patient experience

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SPECIAL OFFER

Nortel Migration Assessment

Organizations who continue to operate with legacy Nortel systems know that the clock is ticking. The issue that these organization face is identifying the platform, technology or consumption model that is the best choice to ensure their long-term viability and success.

LEARN MORE

Avaya Partner

SPECIAL OFFER

Nortel Migration Assessment

Organizations who continue to operate with legacy Nortel systems know that the clock is ticking. The issue that these organization face is identifying the platform, technology or consumption model that is the best choice to ensure their long-term viability and success.

READ THE FULL ARTICLE

Avaya Partner
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VOX UCaaS

UCaaS Simplified

Gain a deeper understanding of UCaaS and learn how to choose which solution is right for your business.

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VOX WFO

WFO: The Definitive Guide

Understand the evolution of Workforce Optimization (WFO) and how to use it as a market differentiator?

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VOX Customer Experience

CX: The Definitive Guide

A Comprehensive resource to help you understand the many facets of CX (Customer Experience).

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Avaya Customer Engagement Partner

Customer Engagement

Customer engagement represents a positive, value-creating relationship between customers and an organization throughout the customer journey. In today’s digital era, customers demand and expect a consistent and seamless experience across multiple touch points, both physical and digital. Get contact center solutions that enable you to build a customized portfolio of applications—to drive stronger customer engagement and promote higher customer lifetime value.
Avaya Omnichannel partner

Omnichannel

Customer care has evolved from voice-only call centers to include email, web chat, instant messaging, SMS/text, social media, and video. For high-value customer service, it is critical to offer seamless experiences across channels and consistent experiences via context. With a unified platform for inbound and outbound interactions across channels, you can meet and exceed your customers’ expectations, build your brand, out-perform the competition, and increase productivity. Learn more about Omnichannel.
Avaya Team Engagement Partner

Team Engagement

Boundless Team Engagement happens when communications solutions integrate into your work culture. Streamlined, cost-effective processes transform the way your teams engage with customers, partners, and each other. Barriers disappear, relationships blossom, productivity rises, and your business accelerates.
Avaya Cloud partner

Cloud

Avaya cloud-based solutions let you pay as you grow, provide the latest endpoints and applications, and support business processes that drive success. For any size business, we deliver Cloud Your Way on a fully open architecture that supports flexibility, reliability, security and scaling. We help you transfer the burden of technical and architectural maintenance to your cloud partners, so you can concentrate on solving business problems.
VOX CAN HELP YOU FIND THE PERFECT AVAYA SOLUTION
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