VOX Network Solutions a Proud
Elevate value with vox + avaya
VOX Network Solutions is a proud Diamond Level Partner, Avaya’s highest and most prestigious partnership.
Together, we provide global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center, customer experience management, and networking.
With Avaya, VOX has a partner who shares their deep-seeding belief in creating committed partnerships, engaging communities and empowering individuals to have a stake in the process. By delivering cutting-edge collaborative and connective technologies, VOX seeks to live up to our creed: creating a collective prosperity that positively affects people, businesses and the world.
Avaya enables the mission critical, real-time communication applications of the world’s most important operations through a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Avaya is known as a leader in helping organizations succeed by integrating communications with business strategy and operations.
Customer engagement represents a positive, value-creating relationship between customers and an organization throughout the customer journey. In today’s digital era, customers demand and expect a consistent and seamless experience across multiple touch points, both physical and digital. Get contact center solutions that enable you to build a customized portfolio of applications—to drive stronger customer engagement and promote higher customer lifetime value.
Customer care has evolved from voice-only call centers to include email, web chat, instant messaging, SMS/text, social media, and video. For high-value customer service, it is critical to offer seamless experiences across channels and consistent experiences via context. With a unified platform for inbound and outbound interactions across channels, you can meet and exceed your customers’ expectations, build your brand, out-perform the competition, and increase productivity. Learn more about Omnichannel.
Boundless Team Engagement happens when communications solutions integrate into your work culture. Streamlined, cost-effective processes transform the way your teams engage with customers, partners, and each other. Barriers disappear, relationships blossom, productivity rises, and your business accelerates.
Avaya cloud-based solutions let you pay as you grow, provide the latest endpoints and applications, and support business processes that drive success. For any size business, we deliver Cloud Your Way on a fully open architecture that supports flexibility, reliability, security and scaling. We help you transfer the burden of technical and architectural maintenance to your cloud partners, so you can concentrate on solving business problems.
VOX CAN HELP YOU FIND THE PERFECT AVAYA SOLUTION
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