VOX named Verint’s North America Partner of the Year

May 16, 2018Awards, Press Releases

MELVILLE, N.Y. and DALLAS, May 15, 2018 — From its annual Engage™ Global Customer Conference taking place this week, Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced the winners of its 2018 Americas Partner of the Year and Rising Star honors. Recipients of this year’s awards were recognized for their achievements in customer engagement, and their collaborative approaches in helping organizations achieve business goals, revenue objectives and growth. As part of the Partner Forum event taking place in parallel at the Engage event this week at the Dallas Sheraton Hotel, the following organizations were recognized for exemplary performance in customer engagement, project wins, consulting and customer service:

  • VOX Network Solutions—North America Partner of the Year
  • Avaya—CALA Partner of the Year
  • TTEC—North America Cloud Partner of the Year
  • ISI Telemanagement Solutions—North America Compliance Partner of the Year
  • Five9—North America Rising Star of the Year
  • Belltech—CALA Rising Star of the Year

The Verint Partner Forum welcomed partner representatives from across North, Central and Latin America, and featured a combination of networking, keynotes and industry analyst sessions focused on customer engagement themes—such as engineering for a better customer experience, intelligent self-service, workforce engagement, artificial intelligence and automation, and industry trends—followed by an awards reception at AT&T Stadium, home of the Dallas Cowboys.

“The Verint Americas Partner Awards Program provides an opportunity to recognize our network of global partners for their outstanding contributions in helping organizations simplify, modernize and automate customer engagement, and achieve key strategic business objectives,” says John Bourne, senior vice president, global channels and alliances, Verint. “Our partners continue to be a strategic part of our business, and we’re delighted to congratulate this year’s partner of the year and rising stars honorees on their outstanding accomplishments.”

About the Verint Engage Global Customer Conference
Engage is the annual global conference that brings Verint customers, partners and industry experts together for three days of sharing best practices, insight and education, as well as solution discovery and peer-to-peer networking. With themes focused on simplifying, modernizing and automating customer engagement, it features tracks focused on workforce engagement, self-service, voice of the customer, compliance and fraud mitigation. The event is tailored for enterprise professionals across the many areas of business that help shape the customer experience—contact center, back-office and branch operations, self-service, ecommerce, customer experience, marketing, IT and compliance. Verint Engage 2018 helps attendees maximize their technology investments, discover big ideas and bold innovations, share proven practices and new approaches for today’s  rapidly evolving business environments, and provide insight into future innovations for competitive advantage. Click here to learn more.


About Verint Systems Inc.

Verint® (Nasdaq: VRNT) is a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Today, over 10,000 organizations in more than 180 countries—including over 85 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we’re creating A Smarter World with Actionable Intelligence® at www.verint.com.


About VOX Network Solutions

At its core, VOX is driven by a diverse team of consultants, entrepreneurs, and technologists. With six fundamental practices (Consulting, Contact Center, Collaboration, Network, Security, Managed Services) and a prescriptive process methodology, VOX seeks to empower clients, partners, and employees to create something better.  As a result of this cooperative approach, VOX has been named one of the fastest growing companies in the United States.


For more information contact:


Ron Kingsford

VOX Network Solutions

(650) 989-1073



Anne Patton

Verint Systems Inc.


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