UCaaSUnified Communications as a Service (UCaaS)
Unified communications as a service (UCaaS) is a cloud or, as-a-service consumption model for your Unified Communications (UC) technologies. Every vendor has a unique way of packaging or bundling their individual solutions (including some amazing productivity Apps), but the most common feature included in a UCaaS offering are: Voice, Messaging and Video Conferencing. Because this is a cloud-based approach, storage and security are built in.
Move your UC from CapEx to OpEx
UCaaS takes the model of Unified Communications and modernizes it. Instead of paying for your UC system as a capital expense (CapEx), it now becomes an operating expense (OpEx) that can flex to meet your business’s needs both today and tomorrow.
Business Strategy Analysis
Business technology assessment: UC/UCAAS
TECHNOLOGY ADOPTION ASSESSMENT
Their UCaaS system, Broadcloud, helps businesses move to the cloud gradually. If your company already has a Cisco UC system, Broadcloud may be the best choice if you want to make a change.
Whether you want to change gradually or immediately, Cisco can help you host your cloud solution on your premises on their cloud servers.
Avaya is a spin-off of Lucent Technologies, which itself was a spin-off of AT&T. Founded in 2000, Avaya’s focus has been on communications solutions for businesses from the beginning.
Avaya’s product OneCloud, which pairs with its app Equinox, can be entirely cloud-based. However, like Cisco, they can provide and install the equipment stack you need to host everything on your premises.
Boasting the market’s first cloud-only solution, RingCentral has been in existence since 1999. The most narrowly focused of the companies that specialize in UCaaS, it earned Frost & Sullivan’s Market Leadership Award in both 2015 and 2016.
The central service of RingCentral, Office, operates on an open API platform that encourages a community of developers to create customized patches for their specific needs and integrations.