Verint Workforce Engagment

Empowering today’s most productive and efficient Contact Centers
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Future Proof Your Contact Center

Verint and VOX Network Solutions are at the forefront of providing organizations with the tools they need to simplify, modernize, and automate Workforce Engagement in their contact centers and across the enterprise. Our Contact Center Workforce Engagement offerings can enable organizations to meet the needs and expectations of employees and help them deliver an excellent experience to customers both now and in the future. We’ve been leading and innovating in the Workforce Engagement market for over 20 years. We’re ready for the future of Workforce Engagement. Are you?

North America
Parner of the Year
2018

Verint Workforce Engagement

Engaged and Effective

To succeed in customer experience management, start with managing agent experiences. Keep in mind that it’s more than creating a fun work environment. Successful Workforce Engagement programs are tightly knitted with the overall Workforce Optimiztion efforts. They focus on bringing the right talent, providing them with a formal career plan and guidance. Once on board, they’re also laser-focused on ensuring agents have the right information and tools needed to succeed in their jobs.

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VERINT WORKFORCE ENGAGEMENT
Through our partnership with Verint, you can get the solutions that drive success in your contact center
Lifecycle Adoption and Training
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LIFECYCLE FOR CONTACT CENTER
We provide consulting and solutions to support and enable today’s most productive and efficient Contact Centers.
Lifecycle Contact Center
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Lifecycle Journey
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0px;opacity:1;border-style:none;margin-right:0px;box-shadow:none;margin-bottom:0px;padding-left:15px;margin-top:0px;background-color:rgba(238,238,238,1);height:42px;font-weight:normal;placeholderColor:rgba(200,200,200,1);box-sizing:border-box;color:rgba(81,80,80,1);margin-left:0px;border-width:1px;text-align:left;border-color:#E9E7E7;padding-top:0px;padding-right:0px;font-family:Roboto;font-style:normal;}#user-form-template-39 #field6 .component-container{margin-right:5px;margin-top:5px;margin-bottom:5px;margin-left:5px;}#user-form-template-39 #field6 input::-webkit-input-placeholder {color: rgba(200,200,200,1);}::-moz-placeholder {color: rgba(200,200,200,1);}:-ms-input-placeholder {color: rgba(200,200,200,1);}:-moz-placeholder {color: 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name="firstname" value="" class="element-container" maxlength="" required="required"></div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --><div class="form-row"><!-- [et_pb_line_break_holder] --><div id="field1" field_map_id="1" ><!-- [et_pb_line_break_holder] --><div class="component-container"><!-- [et_pb_line_break_holder] --><div class="layout-row space-between"><div class="field-label">Last Name</div><!-- [et_pb_line_break_holder] --><div class="required-field" style="color:rgba(0, 0, 0, 1);font-size:11px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:right;type:text;value:required;">required</div><!-- [et_pb_line_break_holder] --></div><input type="text" name="lastname" value="" class="element-container" maxlength="" required="required"></div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --><div class="form-row"><!-- 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space-between"><div class="field-label">Company Name</div><!-- [et_pb_line_break_holder] --><div class="required-field" style="color:rgba(0, 0, 0, 1);font-size:11px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:right;type:text;value:required;">required</div><!-- [et_pb_line_break_holder] --></div><input type="text" name="company" value="" class="element-container" maxlength="" required="required"></div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --><div class="form-row"><!-- [et_pb_line_break_holder] --><div id="field6" field_map_id="6" ><!-- [et_pb_line_break_holder] --><div class="component-container"><!-- [et_pb_line_break_holder] --><div class="layout-row space-between"><div class="field-label">Phone Number</div><!-- [et_pb_line_break_holder] --><div class="required-field" style="color:rgba(0, 0, 0, 1);font-size:11px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:right;type:text;value:required;">required</div><!-- [et_pb_line_break_holder] --></div><div class="layout-row"><input class="element-container" name="phone" value="" placeholder="###-###-####"required="required" /></div></div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --><div class="form-row"><!-- [et_pb_line_break_holder] --><div id="field4" field_map_id="4" ><!-- [et_pb_line_break_holder] --><div class="component-container"><!-- [et_pb_line_break_holder] --><div class="submit-box-container"><input class="element-container" type="submit" value="S U B M I T"/></div></div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --></form><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- Form HTML ends here 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{if(!event.target.checkValidity()){checkFields();}if (!event.target.checkValidity()) {event.preventDefault();}}, false);<!-- [et_pb_line_break_holder] -->getRequiredCheckboxes=function(){for(var a=document.getElementById("user-form-template-39").getElementsByTagName("input"),b=[],c=0;c<a.length;c++)"checkbox"===a[c].type&&!0===a[c].required&&b.push(a[c]);return b},setAllCheckboxesRequiredOrNot=function(a,b){for(var c=document.getElementById("user-form-template-39").getElementsByTagName("input"),d=0;d<c.length;d++)"checkbox"===c[d].type&&c[d].name===b&&(a?c[d].removeAttribute("required"):c[d].setAttribute("required","required"))},checkIfCheckboxesAreChecked=function(a){for(var b=[],c=document.getElementsByTagName("input"),d=0;d<c.length;d++)"checkbox"===c[d].type&&c[d].name===a&&b.push(c[d]);return b.filter(function(a){return!0===a.checked}).length>0},checkRequiredCheckboxes=function(a){if(a.length>0)for(var b=0;b<a.length;b++)a[b].addEventListener("change",function(a){var 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