- Octel end-of- life
- Moving to IN-IN call center solution
- Aging Nortel network
- Pre-selected CUCM
- Mobility for everyone
- IN-IN integration
- Metro Campus
- Cisco Unified Communication Manager
- Unity Connection for voicemail
- Cisco Emergency Responder
- Cisco Expressway Core and Edge
- CUWL licensing for all users provides mobility and use of soft phones, plan is to reduce cost by leveraging Jabber desktop phone and buy less sets.
- Enhanced E-911 provides floor level location data for faster response.
- Geo redundant systems
- Reduced foot print, power and AC requirements
- IP/SIP system allows affordable satellite connection (Sacramento)