Call Center Week – Conference & Expo


Event Description

We are excited to be sponsoring the upcoming 18th annual CCW, June 26-30 at The Mirage in Las Vegas! Join us and over 2000+ customer care professionals, 200+ solution providers, as we explore the newest technologies and formats shaping the future of the contact center community.

At the conference, the VOX team will be hosting a Roundtable Discussion, entitled: “ Keys to Developing Your Organization’s Omnichannel Access Strategy”. We would love for you to attend this session on June 29th, from 11:30 – 12:30. Come meet our Contact Center experts and get a chance to win some awesome attendance prizes

Featured Keynote Speakers:

  • Peter Guber Executive Entrepreneur, #1 NYT Best Selling Author, Chairman and CEO, Mandalay Entertainment
  • Jeff James, VP & General Manager, Disney Institute
  • Lili Tomovich, Chief Experience Officer & Chief Marketing Officer, MGM Resorts International
  • Thomas M. Feeney, President & Chief Executive Officer, Safelite Group
  • Cecilia McKenney, Executive VP and Chief Customer Officer, Frontier Communications

Use our 20% sponsor discount code to register: 18CCW_VOXNETWORK


June 26-30, 2017


The Mirage Hotel
3400 S Las Vegas Blvd
Las Vegas, NV 89109

Register Now

Keynote Speakers

Tom Weiland: Vice President Worldwide Customer Service at Amazon

Peter Guber: Executive Entrepreneur, #1 NYT Best Selling Author, Chairman and CEO, Mandalay Entertainment

Jeff James: VP & General Manager, Disney Institute

Lili Tomovich: Chief Experience Officer & Chief Marketing Officer, MGM Resorts International

Thomas M. Feeney: President & Chief Executive Officer, Safelite Group

Cecilia McKenney: Executive VP and Chief Customer Officer, Frontier Communications


The Mirage Hotel


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