Managed IT Services (The Definitive Guide)

What are Managed Services? Managed IT Services are the practice of augmenting or replacing management of business functions by a third-party contractor. In the last 10+ years, managed services have grown exponentially, particularly within the IT industry. Here,...

NEXTGEN MANAGED SERVICES

Welcome to Next Generation Managed Services, by VOX evolving Information technology Today, technology is the distinguishing factor for many organizations. In this age of digital transformation the most successful IT departments are aligned and engaged with their...

THE OMNICHANNEL PARADIGM FOR CONTACT CENTER

Welcome to The Omnichannel Paradigm!evolving contact center The Contact Center is constantly evolving, as we have access to more experienced people, more powerful and flexible technologies, greater insights from big data, and business pressure from global competitors....

10 Types of Hackers

Profiling To Prevent Cyber Attacks Understanding the different types of hackers that exist and what motivates them can help you to identify the attackers you are most susceptible to and properly defend yourself and your organization against cyberattacks. Different...

NUSTRATUS: INTRODUCING THE NEW CLOUD

Powerful + Flexible + Simple = NuStratus about nustratus NuStratus delivers the next generation of Communications as a Service for the network of everything. Meet your business needs with secure, reliable and cost effective cloud communications. At VOX, we’re in the...

IMPROVING EDUCATION

Industry: Education Manufacturer: Cisco Challenge Octel end-of- life Moving to IN-IN call center solution Aging Nortel network Pre-selected CUCM Mobility for everyone IN-IN integration Metro Campus Solution Cisco Unified Communication Manager Unity Connection for...

SIMPLIFYING HEALTHCARE

Industry: Healthcare Manufacturer: Avaya Challenge The Client lacked a comprehensive patient scheduling experience and strategy Scheduling access and collaboration was cumbersome and slow Scheduling operations were distributed among various systems Existing Contact...

COMPLIMENTARY TRAINING ASSESSMENT

Studies have shown that learning is best accomplished when we are completely immersed in the learning event. ABOUT VOX LEARNING INSTITUTE (vli) The VOX Learning Institute (VLI), a full-service learning organization, is a division of VOX Network Solutions and is...

FREE SECURITY AUDIT REPORT

Experience the industry’s most robust, most effective network & endpoint security solution in this 20-Day Free Trial! special offer Through this special offer, your organization will gain clear visibility into the risks inside your network. Take this opportunity to...

CUSTOMERS NEED USER GROUPS – AVAYA SPECIAL OFFER

Remember when the end of summer meant going back to school? Meeting new people, learning new things, and preparing for the future was as exciting as it was unnerving. With some trepidation, we all took that step into a place that, with effort and engagement, enabled...

AVAYA ACQUIRES ESNA

We wanted to make you aware of the Avaya acquisition of Esna. If you are utilizing cloud-based applications such as Google for Work, Salesforce, Office 365, Jive, etc. this will add some exciting capabilities. Please view the video link for a quick overview....

AVAYA FABRIC CONNECT

A NEW WAY TO BUILD NETWORKS Vulnerable to network outages, lack of efficiency, and operational complexities, bottlenecks that slow the deployment of applications and services? Get around these obstacles with an innovative way to design, operate, and manage networks....