NEXTGEN MANAGED SERVICES

AN EVOLUTION IN HIGH-TOUCH SERVICES AND PROACTIVE SUPPORT LEARN MORE

Welcome to
Next Generation Managed Services,
by VOX

evolving Information technology

Today, technology is the distinguishing factor for many organizations. In this age of digital transformation the most successful IT departments are aligned and engaged with their business counterparts in order to focus on rapidly evolving customer expectations and un-ending innovation from competitors. As IT resources are focused on customer impacting applications and systems, organizations sometimes are short on resources to support and maintain core technology infrastructure, including: wireless networks, wired networks, phone systems, and network storage.

Does this sound familiar? Is your IT team being pulled into too many directions?

If so, VOX can help.

3 levels of managed services

VOX is an innovative, industry award-winning infrastructure technology company with an evolved, or NextGen view on Managed Services:

TRADITIONAL

• Incident & Problem Mgmt

• Patch Mgmt

• System Admin

ADVANCED

• Enhanced Monitoring
• Service Mgmt

NEXTGEN

• High-Touch Consultative Svcs
• Client Success Advocate
• Enterprise Lifecycle Mgmt
• Enterprise Adoption Mgmt
• Enterprise Security Audit

ADDITIONAL RESOURCES

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